Contact Us
Last updated: September 23, 2026
Have a question about an order, a payment, or the storefront? Here's how to reach us.
Order & Payment Support
For questions about a specific order — including payment verification, shipping, or a problem with an item you received — the fastest way to get help is to have your order number ready, which you can find in your order history.
Get In Touch
- Facebook Messenger
- Message us on Facebook. This is the fastest way to reach us — we aim to respond within 24 hours.
- zyplaytoysshop@gmail.com. We aim to respond within 2–5 days.
For order-related messages, please include your order number, which you can find in your order history.